PDF | This paper investigates an application of ISO in a specific care continuum assumed to Although a related standard, namely ISO. Home; BS ISO standard by British Standard / International Organization for Standardization, 07/19/ View all Secure PDF. ℹ. Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage. STANDARD. ISO.
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Reference number. ISO/FDIS (E). STANDARD. ISO/FDIS. DRAFT Permission can be requested from either ISO at the address below or. For an explanation on the voluntary nature of standards, the meaning of ISO This second edition cancels and replaces the first edition (ISO ). Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage. STANDARD. ISO. Second edition.
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Proceed to Checkout Continue Shopping. Certification to this PAS in its own right is not appropriate. DrM2u Apr 14, What will be next? I would be entitled to do so and conduct my certification business as long as I do not break any local, national or international laws. The question is whether or not my cetification meets my client's needs customer requirements, corporate plans, etc. It is up to my professional integrity to ensure that I meet my obligations to my client and that I make my client aware of any related implications.
It is also up to my ability as a salesperson to convince the client that my services add value to the organization and regard the certification as an investment instead of a cost. These being said, I venture to guess that less scrupulous consultants and organizations already are pushing for this certification.
Let's face it: Also, ignorance and stupidity are expensive traits! Then the unanswerable question would be: One of the basic precepts of management system certification is the ability for an organization to objectively assess conformance against auditable requirements. Any management system professional realizes the challenges of conformance verification against "clear cut" requirements and the practical "impossibility" of demonstrating conformance to guidance documents.
ISO is a guidance document that I'm very familiar with. What if we decided to provide certification services to it?
I believe ISO has good guidance, however if I included all of the content for an audit report that ISO says I "should" or "may" include in the report, most of my audit reports would weigh two or three times as much as they do now. If I leave out some items that the standard says the report "should" include, would that stop my certification to that standard? If not, where does the auditor draw the line?
What are the criteria for determining conformity to a guidance document? You must log in or register to reply here. Software Quality Assurance 0 Friday at 8: Similar threads R.
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